Legal

Privacy Policy

Last updated: January 15, 2025

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1. Introduction

Plasticos Lins ("we," "our," or "the Company"), located at Av. Caonabo No. 94, Santo Domingo, Distrito Nacional, Dominican Republic, is committed to protecting your personal information and your right to privacy.

This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have questions or concerns, contact us at info@plasticoslins.com.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name and contact details (email address, phone number)
  • Company name and business type
  • Messages and inquiry content submitted through our contact form
  • Technical specifications and purchase requirements you share with us

We also automatically collect certain technical information when you visit our website, including IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected via standard server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested quotes or technical information
  • Process commercial orders and manage client relationships
  • Send transactional communications (order confirmations, delivery updates)
  • Improve our website functionality and user experience
  • Comply with applicable legal obligations in the Dominican Republic
  • Protect our legitimate business interests and prevent fraud

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Information Sharing

We may share your information with:

  • Service providers who assist us in operating our website and conducting business (subject to confidentiality agreements)
  • Logistics and freight partners, solely to fulfill delivery arrangements you have requested
  • Government authorities or law enforcement when required by applicable law

Any third party with whom we share your data is contractually required to handle it in accordance with applicable data protection laws and only for the purposes we specify.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements. Typically, client contact and inquiry records are retained for up to seven (7) years following the last interaction.

6. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal retention requirements
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at info@plasticoslins.com.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. You can control cookie behavior through your browser settings. Disabling cookies may affect certain website functionality.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy regularly. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions, concerns, or to exercise your privacy rights: