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Frequently Asked Questions
Common questions about our products, services, orders, and capabilities. Can't find your answer? Contact our team directly.
10 Questions Answered
Common Questions
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We supply a full range of thermoplastic resins including HDPE, LDPE, PP, PVC, ABS, PS, PC, PET, and engineering-grade materials such as PA6, PA66, POM, and PEEK. We work with leading resin producers in the Americas and Europe.
Yes. We offer custom extrusion (profiles, pipes, sheets) and injection molding services based on client drawings or specifications. We can also assist with product design, mold engineering, and pilot runs before full-scale production.
Minimum order quantities vary by product. For commodity resins in granule or pellet form, the typical minimum is 500 kg. For custom-processed or specialty materials, we evaluate on a case-by-case basis.
Yes. We deliver to all provinces in the Dominican Republic. We also export to other Caribbean and Central American markets. Contact our sales team to discuss freight and logistics options.
You can request a quote through our Contact page, by calling +1 809-943-9047, or by visiting our offices at Av. Caonabo No. 94, Santo Domingo. Please provide product specifications, quantity, and delivery location for an accurate quote.
Yes. We accept toll processing arrangements where clients supply the raw material and we perform granulation, extrusion, blending, or molding services. Material compatibility and processing requirements are assessed before each project.
Our production and quality management systems are aligned with ISO 9001 principles. We perform incoming material testing, in-process dimensional inspection, and final product verification. Certificates of analysis are provided with each shipment upon request.
Yes. We run an industrial take-back program for clean, sorted plastic waste from industrial clients. We accept HDPE, PP, PET, and PS waste streams. Contact us to discuss material volumes, sorting requirements, and compensation terms.
Standard terms for established accounts are net 30 days. New clients typically begin on prepayment or 50/50 terms. We accept wire transfers, local bank deposits, and major credit cards for approved transactions.
Our engineering team offers free material selection consultations. Send us your application requirements — temperature range, load conditions, chemical exposure, regulatory requirements — and we will recommend the most suitable plastic grade.
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